Helix Hub S.A. with the address at Oceania Business Plaza, 21st Floor, Punta Pacifica, City of Panama, Republic of Panama (“us”, “we”, “our”, or “Company”) owns and operates this website (which, for the avoidance of doubt, includes all content, functionality, subdomains, and services) (collectively, the “Interface”). We are committed to respecting and protecting your privacy in respect of information collected through or in connection with this Interface.
If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your personal data, please do not hesitate to contact our Data Protection Officer (the “DPO”) at the following email:dpo@helixfinance.io.
We take our applicable responsibilities under Republic of Panama’s Law No. 81 of March 26, 2019, supplemented by Executive Decree No. 285 of May 28, 2021 (together, the Ley sobre Protección de Datos Personales; the “Data Protection Law”) seriously. We also recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This privacy policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us (“Personal Data”), as well as to assist you in making an informed decision before providing us with any of your personal data (“Privacy Policy”).
Any terms used in this Privacy Policy that are not expressly defined herein shall have the meanings ascribed to them in our Terms of Service. Please refer to the Terms of Service for any additional definitions of clarifications.
This Privacy Policy, together with our Terms of Service and any other agreements that you agree to be bound by in the course of your use of this Interface, sets out the basis on which we use and process any personal data we collect from you as a user of this Interface, whether as a guest or a registered user. In the event and to the extent only of any conflict or inconsistency between any of these documents, the agreement for a particular service found on the Interface will prevail. By accessing and using the Interface you hereby agree to be bound by the terms of this Privacy Policy.
In addition, this Interface may, from time to time, contain links to and from the websites of our partner networks, affiliates or other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. As these websites are not owned or operated by us, we do not accept any responsibility or liability for the contents of these websites and their privacy policies and you access and provide your personal data to these third party websites at your own risk. Please check these policies before you submit any personal data to any such websites.
The Interface, Protocol, and the Services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at dpo@helixfinance.io.
We may collect and process data about you, including but not limited to:
You may also provide information for publication or display (“Posted”) on public areas of the Interface or the Protocol (collectively, “User Contributions”). Your User Contributions are Posted and transmitting to others at your own risk. Additionally, we cannot control the actions of third parties when whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. This paragraph (and this Privacy Policy generally) does not apply to information provided by borrowers specifically for the purposes of soliciting or servicing liquidity provided through the Protocol, which may be subject to another document separately executed by the user.
We may use information held about you for the following purposes:
Your personal data may be used, disclosed, maintained, accessed, processed, and/or transferred to the following third parties, for the purposes set out above:
When you access the Interface or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
When you use the Interface, certain third parties may use automatic information technologies to collect information about your on-chain activities. These third parties may include:
These third parties may use tracking technologies to collect information about you when you use the Interface or the Protocol. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible party directly.
We will take reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of your personal data.
We have entered into contractual undertakings to ensure that the personal data which we collect from you and transfer to our service providers is adequately protected.
Where we have given you, or where you have chosen, a password to access certain parts of the Interface or your Account, you should not share this password with others.
Where you submit information on the Interface, you should try to ensure such information is accurate and let us know if such information changes so that we are not holding any inaccurate information about you. If you have registered an Account for the Interface, you can review and update your personal information yourself at any time by logging in to your account.
Access: You may obtain your Personal Data, know its origin, and the purpose for which it has been collected.
Rectification: You may request the correction of your Personal Data if you consider the Personal Data provided to be incorrect, irrelevant, incomplete, outdated, inaccurate, false, or inappropriate.
Cancellation: You may request the deletion of your Personal Data, if you consider that it is incorrect, irrelevant, incomplete, outdated, inaccurate, false, or inappropriate. The Personal Data cannot be deleted if the storage of the Personal Data is required by special laws, such as laws for prevention of money laundering or taxation, among others.
Objection: When you consider that there are well-founded and legitimate reasons related to a particular situation, you may refuse to provide your Personal Data or to be subject to a certain processing, as well as revoke your consent. The objection shall be given within a period not exceeding ten (10)working days following the request. If applicable, no alternate measures to our policies and procedures may be applied to comply with the due diligence, AML, KYC, and/or CTF requirements to access our Interface, Protocol, and/or Services.
Portability: You have the right to obtain a copy of the Personal Data in a structured manner, in a generic and commonly used format when:
All these rights from 9(a) to 9(e), as a whole, are called “ARCO Rights”. You may exercise these rights at any time. These rights cannot be waived, except for the exceptions established in special laws.
To request the fulfilments of your ARCO Rights, you must send a formal request to us, to the email address dpo@helixfinance.io.The request must contain the following information in order to provide you with a prompt response:
We use cookies on the Interface. A cookie is a text file that a website transfers to your computer's hard disk so that the website can remember who you are. Cookies only record those areas of a website that have been visited by your computer and for how long.
The Interface uses the following two types of cookies:
You have the ability to accept or decline cookies by modifying the setting in your browser. If you would like to do this, please see the help menu of your browser. However, you may not be able to use all the interactive features of our Interface if cookies are disabled.
We reserve the right to amend the terms of this Privacy Policy at our absolute discretion. Any amended Privacy Policy will be posted on our Interface. You are expected to check this page from time to time to take notice of any changes we have made as they are binding on you. Your continued use of this Interface, the Protocol and/or the Services made available on or via the Interface following any amendment of this Privacy Policy will signify your assent to and acceptance of its revised terms.
Information stored on a blockchain may be public, immutable, and not easily removed or deleted. Your transactions and addresses may reveal information about you, and information can potentially be correlated now or in the future by any party who chooses to do so, including law enforcement. We do not control how other parties may use this information and cannot provide you any protection related to such information. Use our Interface at you own risk.
If you want to contact us with specific queries or concerns in relation to this Privacy Policy, or if you have any questions or complaints as to how your personal data is collected, used, disclosed and/or processed by us, please contact our Data Protection Officer at dpo@helixfinance.io.